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Confidentiality Policy

Confidentiality Policy

Confidentiality is a highly regarded value in the corporate world that we at also take seriously. Confidentiality is a set of regulations set to limit access to any type of confidential information shared directly or indirectly from customers, that is, not available in the public domain. This regulation is executed through a confidentiality policy.

Due to the nature of our work, communication between clients and our team of writers is expected. However, sometimes our customers provide confidential information that goes against the essence of confidentiality.

To help safeguard our client’s information and ensure our writers operate within the legal standards set, we have the following confidentiality principles that will help both sides maintain confidentiality.

  1. Do not share any personal information directly with a writer. These include personal contacts, home address numbers, email addresses, and any other contact details.
  2. Do not share your log-in details. These include school log-ins, website log-ins, or any other log-ins. Just retrieve the material needed, for instance, a book, and upload it with the order information on your page. We understand that once trust is established between our writers and clients, most customers are comfortable giving out their log- in information to save time on their end. However, this is a move that we highly discourage because of the sensitivity of such confidential information.
  3. Do not engage directly with your writer through any payment method. All order payments should be made using the website portal. Due to increased web activity, scammers use different platforms to fraud potential victims. It is important to take all the necessary precautions to prevent this from happening. Do not operate any payments outside of the company’s website. On the website, we can assure you that all protocols are observed and that we do have access to your personal credit card information. We also have a transparent deposit and refund policy.
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